An Ombudsman is a person concerned about protecting the rights (in this case) of persons in long term care facilities. The Ombudsman’s main responsibility is to help residents in long term care facilities maintain or improve their quality of life by helping ensure their rights are not violated. The ombudsman’s role includes advocate, mediator, educator, problem solver, investigator, and negotiator.
There are vulnerable adults in Idaho who are unable to protect themselves from abuse or exploitation by others. There are also vulnerable adults who are neglected by persons caring for them. Still other vulnerable adults are unable to care for themselves and have no one else to help them.
Contact the Ombudsman at the Southeast Idaho Area V Area Agency on Aging: Andrea DeMartinis at 208-233-4032
You can file a complaint by letter, phone, or personal visit. Contacting the Ombudsman need not be a formal process. Often times an Ombudsman can clear up a situation while in its early stages by a simple call.
When you live in a nursing home or assisted living facility you keep the rights you have had all your life plus you gain additional rights under federal and state law.
PRIVACY. You have the right to:
FAIRNESS. You have the right to:
FREEDOM. You have the right to:
SELF DETERMINATION. You have the right to:
When you are considering an assisted living facility or nursing home for yourself or family member you will want to visit and compare facilities before making a decision. Some facilities offer specialized care for those suffering from Alzheimer’s disease or dementia. Some facilities are private pay while others accept Medicaid.
Checklist for choosing a good facility: